Rock Island Public Works Department is now offering a new Water Service Repair Program. This program is designed to protect customers from the unexpected financial burden caused by water service repair. The average cost of replacing a water service is over $4,000.

The program pays up to $8,000 for the repair or replacement of leaking water services. Of the $8,000, a maximum of $4,000 can be used for repairing and/or replacing the leaking pipes and valves. A maximum of $4,000 can be used for replacing sod and paved areas. In addition to protecting you from the cost of a water service repair, the program protects you from the nuisance of arranging financing and hiring a plumbing contractor on short notice. In peak periods, it sometimes takes weeks to make arrangements for a plumbing repair and, in the meantime, you could be faced with low water pressure or no water pressure.

The Water Service Repair Program is available to customers who own non-leaking water services that are 1 ½ inches in diameter or less at a cost of $5.00 per month. The program charge is prorated and included on your city utility bill. The City of Rock Island also offers the opportunity to automatically withdraw this cost from your checking or savings account.

For application instructions, follow the directions contained in the Water Service Repair Program Agreement. If you are interested in learning more about the program, call 732-2200.